Integration
Use this area when you need to connect systems to Helpifyr without guessing routes, auth posture, or ownership boundaries.
What this area explains
- who owns an integration lane
- how to verify a connection before handoff
- where API, event, MCP, and repo-intake paths differ
Architecture / Flow
Detailed pages
- Integration Ownership Model
- Validation and Readback Workflow
- Build an Integration
- Agents and Automation
Verification
This area is working when a reader can:
- classify the integration family correctly
- choose the right owner and source page
- verify the connection path with bounded readback
Common failure modes
Starting from a product or repo guess instead of an integration family
Problem:
- readers drop into the wrong surface before they know whether the path is API, event, MCP, or repo-intake driven.
Better path:
- classify the integration family first, then choose the detailed page
Treating verification as optional follow-up reading
Problem:
- integrations are designed from route lists alone and fail later at the ownership or readback boundary.
Better path:
- treat validation and readback as part of the integration path, not as aftercare