Get Started
Use this area when you know the job you need to do next but do not yet know which product page, route family, or runbook should anchor the answer.
What this area gives you
- outcome-first entry paths instead of repo-first navigation
- public-safe longform guides for the main first jobs
- verification-aware journeys that connect into deeper concept, operations, reference, and security pages
Architecture / Flow
Core journeys
- Evaluate Helpifyr
- Install and Run Helpifyr
- Build an Integration
- Operate and Monitor
- Upgrade and Migrate
- Secure and Govern
- Troubleshoot Production Issues
How to choose quickly
- evaluator or architect:
- start with Evaluate Helpifyr
- operator:
- start with Install and Run Helpifyr or Operate and Monitor
- integrator:
- start with Build an Integration
- security or governance owner:
- start with Secure and Govern
- incident responder:
- start with Troubleshoot Production Issues
Verification
This hub is working as intended when a reader can:
- choose the correct first path without repo guesswork
- reach a longform guide with prerequisites, verification, and failure modes
- follow the page into deeper concept, operations, or reference material naturally
Common failure modes
Choosing a product page before choosing the job
Problem:
- readers land in exact detail before they know which path they actually need.
Better path:
- start from the job-oriented journey and narrow later
Treating Get Started as only for beginners
Problem:
- experienced operators or integrators skip the fastest curated route into the right documentation depth.
Better path:
- use these journeys whenever the job is known but the precise product or route family is not